Entrepreneurship Journey: A-Z (Part 4).

Here I am again, with part four of Entrepreneurship Journey: A-Z . In this article, I am going to walk you through steps that will help you develop the best relationship with your customers. This strategy is to help you build loyal customers, help you generate income for your business. Lastly, it will help you understand your customers’ needs so you will offer them the product or services they desire.

The Customer Red Zone

Stay away from the free zone.

There’s going to be a time when your friends or family members will walk to your business office and want to try out your products or services and most often you may want to offer it to them for free. Trust me if you start or continue doing that, your business will not go any further. You are running a business and not a charity organization, so whatever product or service they request, ask them to pay for it. Some might indeed see you as a bad person but no, you are doing the right thing, and those that truly love, and care for you will support what you are doing by paying for it. It is fine to give them a discount, however; it should cut across all of your customers, and not just to your friends or family members. Again, don’t offer your products or services for free, unless you are doing a promotion, because the more you do that the more they will less value your business. People respect the things they pay for more than the things they get for free.

Attend to your customers with professionalism.

I previously mentioned that you should not offer your products or services for free. On the contrary, attend to all of your customers as customers, with respect, and caring no matter, who they are. Do not say “oh this is my brother he can wait let me attend to other people first” that is wrong. They are paying for your products or services so you have to respect them and attend to them as needed regardless of the relationship you have with them, even if they choose to wait, do your best to attend to their needs ASAP. Always create a professional atmosphere for your customers, and that will make them value your business.

Create a personal relationship with your clients.

Try to have a positive personal relationship with all of your clients. Welcome them with a true loving smiling face, greet them, and ask them “how are you doing today”, (but keep this conversation short and professional so they don’t feel insecure). Try to know their name and call them by that.

Remember their favourite products or services, and recommend the best to them. When they purchase something make sure you are grateful by simply saying “Thank you, (With a true smile)” and when they are leaving make sure you say goodbye, something like (Goodbye Miss Mary, we hope to see you soon). Doing these little things will make your customers feel happy, and they will always want to come back because they feel welcomed, and because of that, they will choose to buy from you other than your competitors.

Ask for feedback from your customers.

As an entrepreneur, your purpose is to solve people’s problems, and to better do that you have to be open up to people, ask for their honest feedback, and take all feedback with an open mind regardless of the outcome, good or bad. Whenever you have a new product or service, have a select few trustworthy customers to try your product or service, and ask them to give you feedback, some feedbacks might be negative but constructive.

Listen to what your customers say, focus on their needs, and create products or services you want to use yourself. Let them know that they are free to give any kind of feedback, negative or positive. It is for your good.

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Entrepreneurship Journey: A-Z (Part 3).

According to a survey, the majority start a business for some specific reasons such as:

To Earn a lot of money.

The flexibility of being their own boss.

The control over decision making.

To pick the team they want to work with.

To solve their own problems & others.

Know your WHY.

Listen! This is very important. Before starting your adventure, you have to know your WHY, why are you doing this? Who are you doing it all for? Is it for yourself to make you happy? Is it for your loved ones? Are you doing this to help save humanity or the society you are living in? Whatever it may be just make sure you love doing what you are about to do, because your WHY and the LOVE you have will keep you going. No matter the struggles, the failures, the pains, the obstacles, the setbacks, haters, naysayers whatever. If you have a passion for what you do, nothing will stop you.

Do what you believe is great work, not what your parents say, or your society says. Follow your heart your mind is designed to keep you safe, only your heart can take you out of your comfort zone. One last thing, whatever you are doing make sure it will benefit others, not just yourself.

Entrepreneurship is not about having a big business; entrepreneurship is about solving problems that affect yourself and others, at the same time creating opportunities.

Entrepreneurship is not about getting rich quick, it’s about how you can make life better for everyone. Focus on adding value, because value attracts capital.

Build a Great Team

Make your staffs your top Priority.

Most business owners think their clients are their top priority which is very wrong, because as the CEO you may have little or no time to interact with your clients, because you are busy taking care of the top priorities, and delegating tasks. Your staffs are the people that are responsible to take care of your clients, and you are the one responsible to take care of your staffs. Your focus is to make your staffs happy, be friendly to them, say nice words to them, and motivate them.

Your staffs spend most of their time on your business, so you have to make the working environment very friendly, and welcoming, not as hell.  Let them feel at home, see them as your family, let the love flows. If you can make your staffs happy, they will make your clients happy.

The reality is if you train your staffs well, they will leave you, I mean, they got better skills now, so why not apply for that dream job, at that dream company that pays the highest salaries they ever wanted? However, if you treat your staffs well, they will have a reason to stay.

I see a lot of business owners acting super hard on their staffs (like my high school teacher did) thinking being hard on their staffs is what makes them take your business seriously. No, they will never take your business seriously, they are only going to grow to hate you, and all that tension you give them, guess who’s going to end up having it? Don’t you get it? Your staffs will act the same way towards your clients. Just like in school, some teachers tend to be hard on their students, thinking it will make their students take their schoolwork seriously, but the reality is, they will only end up hating school, and hate that teacher in particular. You can`t make people do what you want, they will if they choose to. The more you continue bossing around, acting superior the more you will push them away. The best way to make people do things is to give them a reason to, encourage them, be open up to them, have them understand what your business means to you, and how it will benefit lives. Don’t give them a reason to stay only for the paycheque, give them a reason to stay because they believe in your idea.

Many of you will say, well I am the boss, and that’s why I am paying them. No, that’s not why you are paying them. Paying them for their favour doesn`t mean you should try to control their lives. Yes, you read that right, they are doing you a favour. Honestly, the majority of your staffs have an idea of starting their own business, so if they suppress their heart burning desire, and choose to work for you, they are doing you a favour. Have you ever asked yourself why entrepreneurship is 0n the increase? Some of the reasons are because most business owners suck, they take advantage of people, try to control their lives, and the truth is, no normal human being wants that. No amount of money gives you the right to make people do what`s against their will, and if you think I am wrong let me give you a shocking reality.

God created you, he gave you everything, and you have no idea how he created everything that he gave to you. You gave him nothing in return for what he did for you, but yet he wholeheartedly gave you something you feel so superior to give to others just because you think you are the boss. Theirs’s no amount of superiority in any human being that gives them the right to hold on to the FREE WILL God gave to all of his creations. If God can give free will to every human being, after all, he did for us, who are you to deny that right to humanity?

Build a friendly relationship with your staffs.

There are times you will give your staffs some tasks to do and some of them have no idea how to go about what you have given them. They will be so scared that they can’t tell you that they don’t know how to do it, because you may shout at them or in the worst case fired them. Therefore, the best thing they could do is spend hours doing it the wrong way, and you will be up there thinking everything is fine which they are not. To avoid such, you have to build a friendly relationship with your staffs so they can walk to you whenever they have problem with the task you gave them, Make them feel comfortable talking to you, asking you for help whenever they need it. Create an atmosphere for your staffs wherein they will feel safe to talk, ask, and do things. Let them know it’s fine not to know everything and it’s fine to ask for help when they need one. Be a leader, not just a boss. Give your staffs the confidence to stand in front of you and say, Sir! You gave me a task to do and I have no idea how to go about it. That will not only make them honest with you, but it will allow you to save your company from dying, and give you the time and opportunity to look for the person that can do it better.

Lastly, when you find that someone, the best thing you can do is let them teach the staff that was unable to carry on with the task, and don`t fire them just because they were bold enough to be honest with you. Instead, encourage them to learn more, that’s what leaders do.

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Entrepreneurship Journey: A-Z (Part 2).


Hiya! People, I hope y’all had an awesome read on our first post of the “Entrepreneurship Journey: A-Z”. Missed it? or New here? Cool! No hard feelings for coming late, however, you should read it Here  to get a clear understanding of this topic. I hope I am making sense? Alright, lets ride…

My advice to all startup entrepreneurs.

Now, why is it I am sharing this with you?

I want you to know that being an entrepreneur is more than just starting a business. There are sacrifices you must make, and it may not go right all the time, the guarantee for things to go wrong is more than the guarantee for things to go right. You have to take risks, calculated, and educated risks.

If you are not a rich kid, that mommy and daddy are willing to take care of your finances while you are working at your startup, I suggest you get a Job. You can still have a job while you are working on your startup bit by bit.

Don`t let anyone fool you, going into entrepreneurship isn`t always the first thing to do. If you have already discovered your passion and you think you don`t have to work for someone but yourself, my friend you are mistaking.

Listen, it’s not a good idea to let someone fund your startup at the initial stage unless you don`t care about decision making or what may happen to your startup. Because if you have someone fund your startup at the initial stage that means they own it as much as you do, or maybe even more than you do. Your ideas are nothing without the power to execute it. You don`t expect someone to spend their money on your startup and let you make the decisions, that’s nearly impossible.


Okay, what about if you are a rich kid, and you have money to fund your startup, is it okay to go ahead?

Money is not the only problem here, you understand? Do you know why the majority of start-ups do fail? Even when they have access to funding, have the skills to create their products and services? Starting your own business is hard, it sucks you know. There are a lot of ups and downs, obstacles, haters, naysayers, setbacks, self-doubt, and most of all you will have to reach rock bottom countless times.

You need to have the skills to run a business, manage your staff, take care of your client’s needs, and all. Running a start-up is difficult. So try and learn about all these not just on paper or school education. Running a start-up required hands-on, practical skills. You need to know how to manage your expenses, budgeting, marketing and sales, teamwork, and more of leadership skills. Don`t kill your dream by trying to learn all these on your startup, you will just start suffocating yourself because you have no one to guide you. Experience is better than just knowledge.

The Adventure Begins.

Now you have working experience, I say to you “Well done” it’s now time to hit the go button and start your forever dream adventure.

Hay! Entrepreneur, slow down, we still have a problem here, something is wrong with this journey you are about to embark on. It’s unbelievable but you are going to fail. Nevertheless, must you quit and come work for me instead? Well if you ask me, the answer is yes….

I mean YES you don’t have to quit, everyone knows when you try something new there is a possibility you will fail. However, falling and learning from your mistakes is what keeps you going, it helps you grow. Failure is not the opposite of success; it is the process of success. Always know that Success is a choice and failure is required. The word entrepreneur is known as RISK TAKER, everything about entrepreneurship is taking risks. As an entrepreneur you have to be a believer, might not be the religious believer, however, you have to believe in your dream, although there will be obstacles, setbacks, failures, etc. You have to believe that everything is going to work out just fine.

As an entrepreneur, you have to program your mindset to focus only on the end goal, who you will become in the end. That will keep you going. You very well know there is more possibility to fail than to succeed. However, you do it anyway, because the greatest risk in life is to not take a risk.

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Entrepreneurship Journey: A-Z (Part 1).


Well hello there!

You are currently in a university or still in high school, and you are thinking about how your future is going to be like.

I get it, as a child, I used to constantly keep questioning myself about my life. I was so curious about my future from the very start. Then I started questioning myself about what I should do and what I should not do.

Maybe you are experiencing the same, constantly asking yourself the same questions about life, that I used to ask myself a long time ago.

Are you going to work for someone, or are you going to create your own business, so you can create jobs for others! Well, both are fine, however, seeking a job in someone else’s business is a great start. But does that mean you should settle for it? Nope, I don’t think so. Always find a way to expand your creativity and go beyond your comfort zone.

What is an Entrepreneurship?

Many people when they hear the word Entrepreneur or Entrepreneurship the first thing that will come to their mind is building a big business. Unfortunately, we will be going on a different direction here. Entrepreneurship is not about building a big business, it is not about getting rich quick, it is not about becoming the best in the world. Here is what entrepreneurship is about.

True Entrepreneurship is all about identifying a problem, and provide a solution to that problem. Entrepreneurs measure their impact on humanity not in likes but in the lives they touch, not in popularity but in the people they serve. Therefore, if you are the kind of person that wants to get rich or successful within a year, I am sorry to tell you that entrepreneurship is not for you.

Becoming an entrepreneur is so easy; you do not have to build the next Uber, or the next Facebook to become an entrepreneur. You just have to look within yourself and ask yourself these questions. What are the things I am unhappy about, in what areas of my life do I need to improve, and how can I provide solution to these problems that are affecting my life? When you get answers to those questions, there you go! You’ve just become an entrepreneur, you’ve just got an idea. Now implement that idea into your life, find a solution to your problems, and if that solution works out for you, if it produces a positive result, my friend you just have to share that with the world and if it works out for people then you can officially call yourself an entrepreneur. Entrepreneurship is all about providing a solution to human unhappiness.

To the Entrepreneurs

Those with entrepreneurial mindset, I believe it’s a great choice you are about to make that will change your life forever. Right now, you have this great idea, and it is driving you crazy. Your mind is like; “I have to get out there right now, and start working on my idea, you know it’s better to work for myself than to work for someone else”.

If that is what your mind is telling you right now, trust me it might be taking you to the wrong part, just yet. You might be the person that always get the best grade (Grade A) in school, and now you have this great idea, and all you want to do is kick start and lunch your ideal business right away. Do you know its not just the idea that makes up the business? Do you know what you learn from school is far different from the practical work in a business?

To be an entrepreneur you need to know what it takes, the sacrifices you are going to make. This is why you need to learn the skills from someone or somewhere. You need somewhere else to learn, know the ins and outs. You might want to know why it is so important to learn from somewhere else. The answer is simple, if you can handle someone else’s business well that means you can handle yours. In addition, you will get to meet people from different places with different skills and that will be an opportunity to learn from those people. But most especially, making mistakes in a big company may have little or no impact, however, making those mistakes in your startup, may crush it for good.

One thing I want you to know is that every boss was once a worker. No matter how small your position will be (while working for someone) always know that it’s not what you have that makes you great but what you give. Therefore, wherever you are, just give the best you can, and never seek recognition. If you strive for greatness, success will follow you. As the saying goes “The one who works for more than he is paid, will always be paid for more than he worked” So I am saying to you, do not do it for the money but for the experience. Besides, you don’t necessarily have to shut down your startup just because you have to work for someone. Have your startup as a side hustle if possible, and have somewhere else where you can get real experience, and helps you pay your bills. Do not worry about when you should go big, you will know when you are ready.

Lastly, one thing I know about entrepreneurs is that they don’t want to play by other peoples rules, but I have an advice for you, “Play by the rules of the game, until you can create your own game, and only then you can make your own rules”. Go big or go home.

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5 Ways to grow your business during and after COVID-19.

Hiya 👋
Literally! This is my first article about COVID-19 related to small businesses.
This article isn’t meant to take much of your time, so let’s get started right away.
We very well know that this is a devastating moment for everyone, most especially small businesses.
COVID-19 has brought a new reality to us all, and individually we may be coping, but what about local/small businesses? They aren’t doing so well. So yes! There’s a massive loss on sales for most businesses, because we’ve been advised to stay at home as much as we can, and definitely that’s what we are all about here at Work Station! Our mission is to provide you with tools that help you work remotely from anywhere at any time. Also, businesses can’t physically market their products and services like they use to, but why is that? You and I know that already, COVID-19 and it’s new rules: That is Social distancing, stay at home etc, and now COVID-19 is slowly drowning your enterprise.
Okay enough of the problems here, we all are tired of hearing it, let’s focus on the solutions, shall we?

Here are the top 5 ways to grow your business during and after COVID-19.

1. Embrace virtual/remote work.

Meet Work Station – Your Virtual Workspace.
Work Station is designed to provide you with all the tools and resources you need to remotely work from anywhere. Easily communicate and collaborate with your co-workers, network with other entrepreneurs, sell your products and services, get access to top-notch resources to improve your venture… It just keeps getting better.
Do you know what makes Work Station AWESOME? It’s absolutely FREE, no hidden fee, nothing at all.

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2. Set up an online presence for your business.

Get a website for your business, and take your business to the Internet. Oh yeah we know COVID-19 is a virus, however, it’s not on the Internet, is it? (That’s what we thought).
These days there’s no excuse for not having a website, even if your business is only just getting off the ground. Many potential customers and clients won’t take you seriously without one. Plus, there are so many upsides to setting one up that not doing so is almost irresponsible.
To know why your business needs a website (even when COVID-19 is over) please Read

The Top 15 Benefits of a Website for Small Businesses.

3. Branding and Graphic Design.

These are the face of your business, the voice that communicates to your customers, and the wheel that drives your business beyond expectations.
From Logos, labels, posters, flyers, business cards, letterheads, newsletters, ID cards, invitation card, tickets, etc. These are essential marketing materials that can help your business grow faster than you will ever imagine.

4. Infographic and Cartoon Videos.

Videos are known to be the easiest way to market your business to new and existing clients. But hay! It’s not just any kind of video, but entertaining videos. Just because your business is labeled as professional, it doesn’t have to be too serious, less fun, trust me that’s boring, and people HATE boring (yup, you got that right, I said HATE). With all these new reality rules that COVID-19 has brought upon us, it’s time we become more creative and innovative. Lastly, Don’t you think life is boring already? Marketing your products to your clients, and entertaining them at the same time, it’s simply called WIN-WIN situation.

5. 50% Discount from Open Space.

Open Space is given a 50% discount on all their services, from Website/Web Application development and hosting, branding and graphic design, Infographic and Cartoon Videos for marketing and TV Commercials, Custom platform, and SAAS development, etc.
This is a marvelous opportunity to fulfill your business with all the awesome services Open Space has to offer.
This discount is part of the Open Space continuous support towards Youth-led Enterprises, and the COVID-19 Pandemic Crisis.
Interested?  Click the link below to contact Open Space through WhatsApp.
https://wa.me/23278352225  or at anytime you can email Open Space at support@openspace.sl
That’s all for today, I hope you like this article. If you do, please leave a comment below, give this post a star and share to all your social media accounts.

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The Top 15 Benefits of a Website for Small Businesses.

These days there’s no excuse for not having a website, even if your business is only just getting off the ground. Many potential customers and clients won’t take you seriously without one. Plus, there are so many upsides to setting one up that not doing so is almost irresponsible.

One of the most obvious benefits of having a small business website is that it enables people to find you online and get in touch with you easily. Having an effective and compelling site can even lead to sales you wouldn’t have made otherwise.

In this post, we’re going to discuss 15 reasons why it makes sense to set up a website for your small business. Then we’ll show you how a company, like Open Space, can help business owners create a small-biz site in a matter of a week.

The Top 15 Benefits of a Website for Small Business

1. You Can Develop an Online Presence

These days, the first thing a lot of people do when they hear about a business is to look it up online. If you don’t have a website set up — or at least some social media profiles — you might as well not exist for all those potential clients.

Moreover, having a website can help shape the way people perceive your business. For example, you can fill your site up with reviews, photos of your locations, helpful information, and anything else that will bolster your image. We’re not over-exaggerating when we tell you that online marketing is a critical component of business success in today’s market.

2. It’s Possible to Target Local Customers

If you’re anything like us, you look up the closest businesses to you when you’re trying to make a specific purchase. For example, let’s say you need a haircut and you don’t know the neighbourhood. You’ll probably jump online, and look up nearby barbers or hair salons.

If your website shows up among the first search engine results for these types of local queries, then you might land yourself some extra business (building a strategy to rank well for keywords is known as search engine optimization or SEO). On top of drumming up more customers, your site can also help build brand awareness of your local business in the community.

3. You Can Share Your Address and Contact Information With Customers

Imagine that someone knows your business exists, but they’re not sure how to get there. Ideally, your website should include your full address, instructions on how to find you, and (if you’re looking for extra points) a map of the area. Armed with that information, it’s almost impossible for anyone to get lost along the way.


It’s also useful to have a place for your business’ phone number, email address, and other contact details. That way people can call in if they have any quick questions.

4. It Enables You to Receive Online Queries

A lot of small business owners these days prefer online queries over phone calls. It’s easy to understand why. After all, you can answer emails on your own time, and it doesn’t matter if 20 people contact you at once online — you can still get to all of them.


Ideally, your website will provide visitors with multiple ways to contact you. We already mentioned that it should include your phone number and email address, but a contact form is also an excellent addition that lets customers get in touch without leaving the site. Some businesses even go as far as to set up a live chat.

5. You Can Save Money on Paper Advertisements

It used to be that if you wanted to advertise your business, your options were limited. You could hand out flyers, take out ads in the local newspaper, or maybe pay for a TV spot. However, the web provides you with entirely new ways to reach your audience.

Even if you don’t want to pay for online ads, your website itself can help market your business. You can, for example, reach out to visitors when you’re running offers they might be interested in. At the very least, you can publish the latest news on your site, so people have an incentive to visit your business.

6. Online Content Can Help You Build a Reputation

There are plenty of successful businesses that give back to their community by helping to keep them informed through content marketing. Take our blog and Wiki for example — it’s all about updating you on the latest news and sharing knowledge to power Youth-led Enterprises.

Over the long term, you can also use your website as a platform to publish content and blog posts that help your clients. Content marketing not only makes you look like an authority in your field, but it can also build goodwill.

7. You Can Use It to Learn More About Your Customers

Websites aren’t only about sharing your business with the world. If used correctly, they can also help you learn more about your customers. Then you can use that information to drive more sales and conversions.

You can, for example, set up polls on your website to find out what your visitors are interested in. There are also plenty of online tools that can help you set up full-fledged surveys. You can even track your site’s analytics, and get lots of data on how your visitors behave.

8. It’s the Perfect Way to Advertise Employment Opportunities

Good help is hard to find, regardless of what field you do business in. If you’re looking for a new hire, there are plenty of platforms where you can advertise online. However, it also makes sense to use your own website to get the word out about employment opportunities.

After all, it’s likely that plenty of people who visit your site are going to be interested in work opportunities. Plus, this way you cut out any middlemen. When someone applies for a job, you can vet them right away.

9. You Can Provide Personalized Email Addresses for Your Employees

When you buy a domain for your website, you can use it to set up personalized email addresses. This is very useful since an email address such as johndoe@yourlocalbusiness.com looks much more professional than johndoe324@gmail.com.

This may seem like a small detail. However, having personalized email addresses can give people the impression that you’re running a professional business (which of course you are!).

10. It Can Help Expand Your Business’ Reach

If you’re running a small store, most of your business will probably come from locals. They’ll get to know what you provide and what your prices are, and hopefully keep coming back for more. To put it another way, most small businesses have a restricted area of influence.

Setting up a website enables you to bypass the limitations of running a small operation. You’ll be able to reach more of your target audience than you might have otherwise, and attract business from outside your local area.

11. You Can Make Sales Online

Aside from expanding your business’ reach, having a website also provides you with an entirely new channel you can use to make sales. These days, you’re no longer restricted to only selling products through your physical shop.

Setting up an online store is actually relatively simple, and you can even combine it with your regular business site. That way, you’ll be able to make sales even when your operating hours end.

12. Social Media Can Help Promote Your Business

A lot of people think that social media can be a replacement for a website. As far as we’re concerned, however, you need both a site and a social presence if you want to maximize your reach online. Plus, you’ll want to advertise all your social pages right from your website.

To put it another way, think about your website as a place where you can publish any content you want, in any format you can imagine. Social media marketing, on the other hand, is a useful tool to get the word out, build a following, and drive traffic back to your website. The two work in perfect harmony, so it doesn’t make sense to limit yourself to one or the other.

13. Email Lists Can Help You Stay in Touch With Customers

Email marketing is one of the most effective tools when it comes to staying in touch with your customers, driving sales, and getting conversions. In fact, you can get a lot of mileage out of creating an ongoing email campaign.

What’s more, your website provides you with the perfect way to get people to sign up for your email list. Once you build an audience, you can send them as many emails as you want, as often as you’d like.

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14. You Can Educate Users About Your Business

Customers don’t always know what they’re looking for. If you’re new to website hosting, for example, it can be hard to figure out which plan would best suit your needs. There is plenty of information available on the subject, but judging who’s right and who doesn’t know what they’re talking about can be a challenge

Now, imagine that you’re on the other side of that dilemma. You’re running a hosting service, and you need to figure out how to help people choose the plans they need. A website is a perfect tool for this task. You can use it to educate your audience on what the best products are, depending on their requirements and goals.

It doesn’t matter what type of business you’re running, of course. Your website can help you teach your customer base everything they need to know so they’ll make smarter purchases.

15. You Can Build a Community

One of the best things about having a website to call your own is that it can provide a place for your visitors to talk to each other. For example, if you’re running a blog for your business, you can enable a comments section for it so visitors can ask you questions and discuss your posts with each other.

Depending on which platform you use, you can also set up more complex community features, such as forums and even public chats.

New Report